Frequently Asked Questions

877app Answers to All Your Questions

From opening an account to depositing with bKash, cricket betting, bonuses and safe gaming — find straightforward answers to everything here.

Welcome to 877app. This FAQ page brings together the most frequently asked questions from Bangladeshi players — account registration, deposits and withdrawals with bKash and Nagad, rules for cricket and slots games, bonus terms and conditions, and responsible gaming. Every answer is written in plain English. If you cannot find the answer to your question here, our 24/7 Bengali live chat support is always ready.

Account and Registration

To open an account at 877app you need an active mobile number, a valid email address and a strong password. The registration process is completed entirely online and takes only a few minutes. Your national ID card or passport details may be required for age verification. Please note that 877app is only for those aged 21 and above.

No, each person is allowed only one account at 877app. Creating multiple accounts by the same person violates the platform's fair play policy and risks all accounts being permanently closed. If you forget your password or have trouble accessing your account, contact the support team via live chat.

To reach the official 877app login page, go directly to the 877app.cam website and click the "877app Login" button in the top menu. Always verify the URL of the official website to avoid phishing sites. It is best not to click on any suspicious links.

Click the "Forgot your password?" option on the login page. Enter your registered email or mobile number and a password reset link or code will be sent to you. If you have trouble completing the process, contact 877app's 24/7 live chat support.

Yes, 877app follows an account verification process to maintain a safe environment and ensure responsible gaming. Verification may be requested before large withdrawals or if suspicious activity is detected. Your information is stored completely securely in encrypted form.

Deposits and Withdrawals

Depositing money into 877app using bKash is generally instant — in most cases it is credited to your account within a few seconds to a minute or two. The minimum deposit amount is ৳100. If a deposit does not come through for any reason, save the payment transaction ID and report it via live chat.

Yes, Nagad is a supported payment method at 877app. Just like bKash, the deposit process with Nagad is fast and hassle-free. The minimum deposit amount is ৳100 and it is usually credited to your account instantly. Besides Nagad, Rocket, Upay and bank transfer are also supported.

The minimum withdrawal amount at 877app is ৳1,000. Once a withdrawal request is approved, the money generally reaches your bKash, Nagad or Rocket account within 5 to 30 minutes. Bank transfers may take a little longer.

877app does not charge any deposit or withdrawal fees on its own. However, bKash, Nagad or bank transaction charges may apply — that depends on the respective payment service's own policy. Contact live chat for the latest information.

Yes, both Rocket (Dutch-Bangla Bank) and Upay are supported payment methods at 877app. The minimum deposit amount is ৳100 for each method. Depositing using these methods is straightforward and can be done from anywhere in Bangladesh. These channels can also be used for withdrawals.

Bank transfers may take slightly longer than mobile banking because banks have their own processing times. The minimum deposit amount is ৳100 even for major banks such as Sonali, BRAC, Islami or City Bank. Once the deposit is successful you will receive a notification in your 877app account.

Games and How to Play

To bet on BPL matches at 877app, first log in to your account, then go to the cricket section and select a BPL match. Choose your preferred betting option from the available markets (such as match winner, top batter, total runs, etc.), enter your stake amount and confirm the bet. There is also the opportunity to bet at real-time odds on live matches.

Yes, you can bet on the T20 World Cup, IPL and various other international cricket events including ICC tournaments at 877app. Special markets are available for Bangladesh Tigers matches. You will find the tournament schedule and available markets in the cricket section.

RTP (Return to Player) is a theoretical percentage that indicates how much a game returns from total bets wagered over the long term. For example, 96% RTP means that on average ৳96 is returned for every ৳100 wagered over the long term. However, this is an overall average — what you win or lose in any single session can be completely different. 877app provides only games where fair play is ensured.

Yes, 877app is fully mobile-friendly. You can access 877app.cam from the browser of any smartphone or tablet and manage all games, betting markets and your account. It works well on both Android and iOS devices. Enjoy the full experience without needing to download a separate app.

877app live casino features live dealer games from top providers including Evolution Gaming and Ezugi. You can play roulette, baccarat and many more games through live video streaming with a real dealer. Place your bets on screen and watch the live results — just like being in a real casino.

Yes, 877app has slots and casino games from multiple top game providers including PG Soft, JILI, Pragmatic Play and Spribe. Popular titles including Fortune Tiger, Gates of Olympus, Fortune Gems and Super Ace are available in the 877app Casino section. Visit the slots page to see the full game collection.

Bonuses and Promotions

877app offers new members a 200% first deposit bonus of up to ৳5,000. For example: deposit ৳1,000 and you will receive a ৳2,000 bonus — making your total balance ৳3,000. To receive the bonus, make your first deposit into your account; the bonus will be added automatically.

The wagering requirement on the 877app welcome bonus is just 10x, which is one of the lowest conditions in the online betting market in Bangladesh. This means if you receive a ৳2,000 bonus you need to place a total of ৳20,000 in bets before withdrawing. Please note that the wagering requirement applies only to the bonus amount, not to the deposit amount.

The 877app VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. By playing regularly you can move up to a higher level automatically. Weekly cashback is available up to the Diamond level — 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum and 0.8% at Diamond. Special privileges are also available at higher levels.

877app VIP members receive cashback on a weekly basis. Cashback is calculated on your total bets for the previous week according to your VIP level and is credited to your account on a set day each week. Whether cashback is directly withdrawable is stated in the bonus terms and conditions.

Yes, 877app runs timely promotional offers during Eid, Pohela Boishakh and other special occasions. Special cricket betting bonuses are available during tournament seasons (BPL, IPL, T20 World Cup). Visit the 877app website regularly or ask via live chat to find out about the latest offers.

Safety and Responsible Gaming

877app uses SSL encryption technology, which keeps your personal information and financial transactions completely secure. Your information is not sold or shared with third parties. Regular system audits are conducted to ensure fair play. You can find full details on our privacy policy page.

Yes, 877app is only for those aged 21 and above. Age is verified at the time of account registration. Protecting minors from gaming is an important part of our responsible gaming policy. If a family member misuses an account, notify support immediately.

Self-exclusion is a facility through which you can voluntarily suspend your account for a set period of time. If you feel that gaming is having a negative impact on your life, contact 877app's live chat support or email [email protected]. We give the highest importance to responsible gaming.

The 877app support team provides service in Bengali 7 days a week, 24 hours a day. Use the live chat on the website for direct help — it is the fastest method. If you prefer to contact by email, write to [email protected].

877app always promotes responsible gaming. Some important advice: only bet an amount whose loss will not cause financial difficulty; play for entertainment, not as a source of income; set a fixed time and budget limit; avoid placing large bets on impulse. Visit our responsible gaming page to find out more.

If you want to permanently close your 877app account, notify our support team via live chat or email [email protected]. Your identity will be verified before the request is processed and you will be given the opportunity to withdraw any remaining balance.

Still have questions? Contact Support

877app's Bengali support team is with you 24/7 — any issue resolved within minutes.

Email: [email protected]  |  Live Chat: available 24/7 in Bengali

877app is only for those aged 21 and above. Gambling can be addictive. For more information visit our Responsible Gaming page.